FREQUEWNTLY ASKED-CONTACT & SUPPORT

    What information should i include when reporting a fault?

    We aim to respond to all customer service emails within  business hours. Support request that require diagnostics or waranty checks may take longer.

    Yes-for enterprises, fleet, or educational institutiondeployments wwe provide dedicated onboarding, bulk-purchase pricing, and on site training options

    Include other numbers, products model, serial number(if available), a clear description of the problem, and photos or a short video showing the issue. this helps us diagnose faster.